Testimonials for The Basement Doctor of Cincinnati

When others are doing major work on our old home I am one picky engineer. Sharon and I have lived in our home in Fort Thomas, Kentucky since 1976 and take much pride in maintaining and renovating it. We chose the Basement Doctor for our latest undertaking and are pleased to report it was a GOOD decision. Pat and his crew just finished our foundation waterproofing and stabilization project. During the past four days, we witnessed an outstanding team that worked well together. Everyone was hardworking, cheerful, task-oriented, respectful of our yard and home, and courteous to us and to each other. When a specific decision needed to be made, Pat consulted me, and a discussion followed. The advice he gave proved to be sound which obviously ended with excellent results. The heavy rains of spring will not haunt us anymore.  What a great team - Pat (crew foreman), Vito, Korey, Josh, and our latecomer Marv. Everyone provided a great contribution to the project and to our home.  We will definitely refer our family and friends to your company - we are satisfied customers. Also noteworthy is that the crew deserves to be recognized and honored with a WOW! SERVICE AWARD 

I am beyond pleased with the job performed by Mike Pritt and his crew (Bradley and Brian)!!!! I had several quotes to have my basement waterproofed and the basement doctor was the most reasonable. I just had a good feeling when discussing their product offered and the process with the sales rep for NKY. They called when they were 45min out, they were on time, professional, polite, thorough, and always took a moment to answer any questions I had along the way. As soon as Mike arrived before they started anything he walked me through everything that they would be doing. They took time to Prep and make sure my entryway was covered, my furnace was wrapped in Plastic, and all of my other belongings left in the basement were well covered before they started to bust up the concrete. They communicated through the whole process and let me know when they would be leaving for lunch and never wasted a minute when they were there!!!! It took them 2 days to do the job and my basement was cleaned up and left how they found it. The area in the side yard where they had to dig for the discharge drain looks amazing, you can barely tell they had to dig a 50-foot trench! They precisely dug it up so that when they put it back together it fits like a puzzle! I seriously could not be happier with them, the company, and what they provide. They have their OWN patented product for the water to drain through. Everything is theirs, they don’t sub-contract out and you can be comfortable with who is entering your home. Thank you so much again Mike Pritt and crew I will be recommending you and your company to everyone I know!!!!

What a great team!  Steve, Harry and the rest of the crew!

I couldn't fill this out until it rained and I could see if the system works properly.  It does!  The water is on my backyard and not in my basement.  I'm happy!

Mike Pritt, Bradley and Brian did an absolutely fantastic job installing two TripleSafe sump pump systems in our basement! They were courteous, professional, and very respectful of our home. Mike's crew was on time and worked diligently to complete the job in only two days. We can sleep well now knowing our basement will no longer leak in heavy rains! Thank you to Mike, Bradley, and Brian!

Mike Pritt, Bradly, and Jake reached out to me ahead of time to let me know they were on the way. They were extremely professional and kept me informed through the whole process. They cleaned up well and the work that they have done has made my home's foundation more secure and stable!

Thanks for a great job!

I am happy you care enough about your business to care how people feel.  Success = Caring!

We decided to try Basement Drs. Our foundational problem was serious and extensive. Just when we thought it was bad, it got much worse. However, they were able to come up with a plan to correctly address all the issues (which were many). Donny DiPalma and Matt came up with a plan that worked. Both Patrick Weatherholt and Mike Pritt (overseeing both projects) were really good and attentive in their work. They both displayed great integrity. Will most definitely request both of them for any future work. Their work ethic was very impressive.

The sales rep was forthright in his presentation. He knew that by budget only allowed for one immediate service. And he did not try to pressure me into something that I would have liked, but could not afford!

David Bowers was our serviceman. Him and his crew did an amazing job! Very impressed and pleased with our crawlspace!! Thank you all for your time and hard work!!

Thank you!  No leaking and finally a dry basement!

Our basement is dry for the first time in 30 years!  Also the musty and moldy smell is completely gone! 

We are very pleased with the job done and the way it was done, as well as the workers that did it!    

The Basement Doctor did a first rate job!  Very professional crew, with attention to detail.  Harry and Cody did a fantastic job.  The basement looks great!