Testimonials for The Basement Doctor of Cincinnati

The salesperson that came to our house should be commended.  His honest approach sold us on your product and company.  If it weren’t for Dan, I was ready to go with another company. 

The staff we worked with was wonderful!  Steve the rep was fantastic and the installer was neat, polite and efficient!  Thanks!  

Satisfied!  I found your employees professional and friendly!

They were very efficient, on time and polite.  Cleaned up well after project.

Great at clean up!  Polite!  On time!

Recommendations & reputation are what made me choose your company.  Your crew did an outstanding job in spite of poor weather conditions.  Thanks!    

The crew that installed my helical piers to stabilize our house foundation included Tyler Vass, Marvin, and Brian were on time, informative, explanatory, and very professional in their work. They answered my questions, explained the work that was being done, and kept me updated on progress. All was appreciated! We are pleased with the work that has been done to our home! Thank you!

I contacted The Basement Doctor for a crack in my foundation that was causing water to leak in. Jon Asher came out and patched the crack in my foundation wall. Jon was professional and welcoming. I especially liked how he invited me to watch and ask questions so that I knew what he was doing. It allowed me to learn about the process and feel more comfortable about having him in my home. I would definitely recommend The Basement Doctor again!

The crews from the initial install to a follow-up visit have been what I expect from a professional company. Jon A. was the most recent to come to the house and took all the time needed to answer questions and show me again the system that has been installed. I never felt like I was rushed while he professionally answered all the questions and gave me additional info I wasn't aware of. Thanks again. My basement is now dry and free of water.

Super crew!  Worked extremely fast and cleaned up great when they were done.  Very happy with the work! 

All meetings and work done on time and as planned.  No surprises!  The basement is now dry and all the floor water is gone.    

The team was courteous, professional and respectful!

Courteous, clean and timely!  Explanations were clear!

Very happy with the quality of the job!  Well done!  

I was blessed with these gentlemen who respected me and my house. I’m grateful to have done business with this family of men. They were men of their word. I found your company in the telephone book and God sent Bobby to help us.  May God Bless this company!