Testimonials for The Basement Doctor of Cincinnati

Jon Asher provided excellent service. Looked for every option to keep the cost down. He offered advice on how to extend the life of the sump pumps. With employees like Jon, I highly recommend Basement Doctor.

Rusty, Brandon, and Austin did a fantastic job in installing a new sump pump system and replacing all the drain lines out in the yard in late August. They had a job finish early and asked if they could come out a month before my scheduled appointment. I'm very happy with the work they did. Friendly and professional crew.

The crew headed by Pat Weatherholt did a fantastic job on a rating of 5 stars I would give them a 6. Their attention to detail was beyond belief. I would recommend the Basement Doctor and this crew to anyone. 

Dear Mr. Miles, My computer skills prevent me from responding online.  Please accept this letter as a praise for the crew foreman TJ and his crew Devyn, Scott, and Austin.   The entire crew was polite and very neat in how they left our home at the end of their day's work. We have lived in our home over 50 years and your crew tops all other workmen/contractors that have worked for us over all of those years. The crew chief, TJ, was very knowledgeable about the services being provided, explained what would be done each day and when the job was done he fully explained what we should expect from the system that was installed.  All the crew worked hard but TJ set the example.  We would surely recommend that you keep him.  While I don't know your other crew leaders, I would not hesitate to give him a Service Award. Yours Truly, George & Madeline E.  

Corey C and Austin B came out to place a gutter drainage line. They were very nice, professional, timely. This is our 1st time using this company, and it has been very positive. We are having them place a French drain in the summer as well. The crew were even patient with my very nosey 4 year old. :)

Jon Asher was professional and very informative. Took his time. Thank you Jon and the Basement doctor for great service!

Dear Roger, Thank you so much for all your kindness, caring, and help in clearing the way for the basement job with your company.  You can't know how grateful and relieved I was when you stepped up and fought for me.  I prayed for help and you arrived at the moment I was to give in.   Thank you again, I appreciate it more than you will ever know, Sincerely, Mary 

Dennis is good at what he does. Courteous and conscientious, I would recommend him.

Easy to understand presentation. No pressure!  Caring approach. 

Your salesman was a really nice guy and gave me no pressure; really laid back. I liked that! Installer was on time, explained what he was doing and cleaned up. Your solution to the problem made more sense than any of the other techniques. I interviewed several companies for ways to solve our problem. I could not believe some of the techniques used by other companies! You were definitely not the lowest price, but good reviews on Angie's List influenced my choosing The Basement Doctor. And...Your referral list had the name of someone I know from church! Good job!!!

I was desperate as I didn't know what was going on, other than I had a leak and was afraid that my house was falling in!  Having said that, your company was very helpful and calming to me.  I would definitely recommend you to others.

"I just had Donny here to check because I was having some water come into a closet and I can't tell you how wonderful that your employee is.  It is not a problem that you can take care of because it is coming from above the foundation. But he explained to me exactly where the water was coming in what the problem was and how it could be fixed.  Again, great guy, great service, I can begin to tell you how great it was to find a solution and know there was an answer." 

Great company to work with.

I’m really glad we went with the Basement Doctor to waterproof our basement. The whole process was smooth and everyone was very helpful. The crew that worked on our house was great. Big thanks to Mike Pritt, Bradley and Brian, and the other guys. Mike explained everything very well and kept me updated on how things were going. Mike and the other guys really know their craft and made me feel comfortable having them do the work. They had to take things down and were able to save a lot of the wood so I don’t have to buy all new lumber when I finish my basement. Saved me a ton of money. They got the job done on time and everyone involved was extremely professional. I will definitely recommend them to anyone who needs their services.

The men, who did the work, were some of the quietest, most polite and hard working young men we have ever had working in our home. The clean up after the job was done, was very good!