Testimonials for The Basement Doctor of Cincinnati

Blanche said, "Austin (the Inspector) was fantastic! T.J and crew were phenomenal. Tj explained everything as he worked, I couldn't be happier!"

Jon Asher provided excellent service. Looked for every option to keep the cost down. He offered advice on how to extend the life of the sump pumps. With employees like Jon, I highly recommend Basement Doctor.

Tracy, a recent waterproofing customer of ours, called us and said, "Mike & the crew did an incredible job and we are so happy with the results."

Rusty, Brandon, and Austin did a fantastic job in installing a new sump pump system and replacing all the drain lines out in the yard in late August. They had a job finish early and asked if they could come out a month before my scheduled appointment. I'm very happy with the work they did. Friendly and professional crew.

The crew headed by Pat Weatherholt did a fantastic job on a rating of 5 stars I would give them a 6. Their attention to detail was beyond belief. I would recommend the Basement Doctor and this crew to anyone. 

Dear Mr. Miles, My computer skills prevent me from responding online.  Please accept this letter as a praise for the crew foreman TJ and his crew Devyn, Scott, and Austin.   The entire crew was polite and very neat in how they left our home at the end of their day's work. We have lived in our home over 50 years and your crew tops all other workmen/contractors that have worked for us over all of those years. The crew chief, TJ, was very knowledgeable about the services being provided, explained what would be done each day and when the job was done he fully explained what we should expect from the system that was installed.  All the crew worked hard but TJ set the example.  We would surely recommend that you keep him.  While I don't know your other crew leaders, I would not hesitate to give him a Service Award. Yours Truly, George & Madeline E.  

Corey C and Austin B came out to place a gutter drainage line. They were very nice, professional, timely. This is our 1st time using this company, and it has been very positive. We are having them place a French drain in the summer as well. The crew were even patient with my very nosey 4 year old. :)

I am beyond pleased with the job performed by Mike Pritt and his crew (Bradley and Brian)!!!! I had several quotes to have my basement waterproofed and the basement doctor was the most reasonable. I just had a good feeling when discussing their product offered and the process with the sales rep for NKY. They called when they were 45min out, they were on time, professional, polite, thorough, and always took a moment to answer any questions I had along the way. As soon as Mike arrived before they started anything he walked me through everything that they would be doing. They took time to Prep and make sure my entryway was covered, my furnace was wrapped in Plastic, and all of my other belongings left in the basement were well covered before they started to bust up the concrete. They communicated through the whole process and let me know when they would be leaving for lunch and never wasted a minute when they were there!!!! It took them 2 days to do the job and my basement was cleaned up and left how they found it. The area in the side yard where they had to dig for the discharge drain looks amazing, you can barely tell they had to dig a 50-foot trench! They precisely dug it up so that when they put it back together it fits like a puzzle! I seriously could not be happier with them, the company, and what they provide. They have their OWN patented product for the water to drain through. Everything is theirs, they don’t sub-contract out and you can be comfortable with who is entering your home. Thank you so much again Mike Pritt and crew I will be recommending you and your company to everyone I know!!!!

Jon Asher was professional and very informative. Took his time. Thank you Jon and the Basement doctor for great service!

Dennis is good at what he does. Courteous and conscientious, I would recommend him.

Easy to understand presentation. No pressure!  Caring approach. 

Your salesman was a really nice guy and gave me no pressure; really laid back. I liked that! Installer was on time, explained what he was doing and cleaned up. Your solution to the problem made more sense than any of the other techniques. I interviewed several companies for ways to solve our problem. I could not believe some of the techniques used by other companies! You were definitely not the lowest price, but good reviews on Angie's List influenced my choosing The Basement Doctor. And...Your referral list had the name of someone I know from church! Good job!!!

I was desperate as I didn't know what was going on, other than I had a leak and was afraid that my house was falling in!  Having said that, your company was very helpful and calming to me.  I would definitely recommend you to others.

"I just had Donny here to check because I was having some water come into a closet and I can't tell you how wonderful that your employee is.  It is not a problem that you can take care of because it is coming from above the foundation. But he explained to me exactly where the water was coming in what the problem was and how it could be fixed.  Again, great guy, great service, I can begin to tell you how great it was to find a solution and know there was an answer." 

Great company to work with.