Testimonials for The Basement Doctor of Cincinnati

The installation crew was great and let me know every process step they were taking.  Harry and his team were very punctual and completed the project as promised on time. 

Overall it was a very and straightforward process.  The System has kept my basement dry in every rain storm since.  It is great to not have to worry about my basement flooding and we can begin to move on in finishing the basement. 

Your workers were great!  They were very nice and very professional.  They explained their answers to my many questions.  Super Guys!

I checked the Better Business Bureau listings and you were one of three companies I selected to make estimates based on rating.  Of the companies I talked with, I was pleased that your representative looked at what my issues were, explained what factors were causing the issues, and talked about ways to address them instead of pushing one approach for all the problems as another company did. 

Jon A. was the service contact who replaced my malfunctioning dehumidifier in my basement. He was prompt and swapped the units quickly. He also shared needed info on the new unit functionality.

Outstanding experience!  We heard nightmare stories from neighbors who had other companies do their basements.  We were thrilled with the crew who did ours.  There was no dirt filtering through the house.  The basement looks great and there is NO WATER in the basement!

Very efficient service.  The process from beginning to end was stress free!

Completely satisfied with the Basement Doctor. Our inspector/salesperson Walt was a pleasure and the job foreman Tyler was fantastic, his crew Vass, Marvin, and Brian did an excellent job.

Your workers and salesman were oustanding!  Would recommend to anyone...and I have!  

Your workers were in my home two weeks ago, approximately, and I would like to say they did a great job.  They were very professional, very good at what they did, I felt very comfortable with three people I didn't know being in my home for a whole week, and they were great, Rafael did a great job, the other two Hector and Nick they were all not just polite but generally kind people, it was a good experience.  Thank you.

From the quoting process to completion of work, our experience with The Basement Doctor was wonderful. They took the time to check what was really going on to make sure we were getting the right solution and walked us through exactly what would happen and why. The installation team - Mike Pritt, Bradley, and Brian - were quick and professional. Mike kept me updated on the progress and made sure I knew everything they were doing. They completed the work efficiently and were very polite, and answered any questions I had. Always on time, and always clean everything up and leave it as they found it. Greatly appreciate the work and will work with this company again!

Did a good job in a timely manner.  Haven't had any water issues since the work was done!

They did all they said they would do-courteous, on time and cleaned up everything very well!

The installation went smooth.  It was a very cold and damp day, but the crew worked long and hard.  They finished in one day!  

Albert was very thorough on the first visit to our home. Excellent! Thorough in estimating. Great work. Had one small leak with sump pump, but was fixed quickly. Professional employees! VERY satisfied.