Testimonials for The Basement Doctor of Cincinnati

I saw your Triplesafe Sump Pump on the internet and requested an estimate. When your salesperson came and explained everything, I liked it and decided to have it installed. Urban and the installation crew were all very professional, polite, and ready to answer any question that I had. Five stars across the board.  I would highly recommend The Basement Doctor Cincinnati!  

Rusty and Tyler did an awesome job. They were professional and explained everything they did and answered any questions I had. Definitely recommend.

They covered everything in our basement. Your workers were busy all the time and they cleaned up very well. Everything was explained very well and we understood quite well how things were going. Your book was very informative. We have not had any trouble since, even with all the rain we've had. Thank you!  

Very satisfied with the work.  They worked hard and did a nice job.  Very courteous. 

I have to give The Basement Doctor four stars.My mother's basement wall was in terrible condition. The foreman Brent Adams and his crew Jose Roses and Chris Powell did a wonderful job in just three days. They were informative, personable, and professional. They went above and beyond than just their jobs. They took the time to check the basement floor and raised it to the proper height. They made sure to clean up the work sight every day before leaving!! I would recommend the Basement Doctor to anyone having issues with their basement as well recommend Brent and his crew!! Thank you for a job well done and giving us piece of mind!!!! 

All positive!  Harry and his crew were hard working, pleasurable and left the job cleaned up.  I am very happy with the work and the results! 

Urban did a great job with his presentation and was very knowledgeable about the products.  Harry and his crew did a wonderful job!

Your sales rep presented the product in a professional manner and sold me on the process to fix my basement issues.  The foreman on the work crew went out of his way to make sure the job was done to my satisfaction.  If I need any additional work done, I will ask for the same crew!  

The sani-dry system arrived damaged, but Brent quickly took care of the situation and contacted his supervisor to make sure we get a replacement part ASAP.Dan was very through and kept in touch, answering all our questions during the decision process. Brent and his crew were very respectful; they were very careful with our items. Brent was always in the best dispostion to answer all our questions. We chose BD because of the innovative waterproofing solutions it offers and because of its many years of experience. We also know that our neighbor used BD when sealing their crawl space and they were very satisfied with the job done.

If you want a quality company that cares about their community, you absolutely HAVE to go with the Basement Doctor!

Patrick explained what he was gonna do beforehand. Patrick, Vito, and Korey did excellent and timely work. Cleaned up after. Would definitely use Basement Doctor again.

We had a wonderful salesman and a great crew!  You don't know a company until you have a problem.  Thank you!  

The guys did a fine job worked hard.

Tyler Vass, Steve, and Jimmy showed up on time and completed the work in a timely manner. They were professional, friendly, and courteous. The company was excellent with communicating ahead of the appointment and performed quality work.

We went with your company because we didn't have to remove any decking outside and we only had work done on what we needed.  Other companies wanted to do more work than we needed, costing more and causing us to remove flooring.  Your option allowed us to pay less and only fix what was broken!