Testimonials for The Basement Doctor of Cincinnati

Jon Asher provided excellent service. Looked for every option to keep the cost down. He offered advice on how to extend the life of the sump pumps. With employees like Jon, I highly recommend Basement Doctor.

Excellent crew, very professional and experienced!    

Tracy, a recent waterproofing customer of ours, called us and said, "Mike & the crew did an incredible job and we are so happy with the results."

Rusty, Brandon, and Austin did a fantastic job in installing a new sump pump system and replacing all the drain lines out in the yard in late August. They had a job finish early and asked if they could come out a month before my scheduled appointment. I'm very happy with the work they did. Friendly and professional crew.

I cannot express how impressed I am with your crew and their performance.  The system has done a fabulous job!  You will definitely get the best referrals from me!  Thanks!  

Salesman was knowledgeable and honest!  No high pressure sales.  I am a contractor and I know what I want.  I called several companies and told them to look at the crawl space.  Some companies wanted to high pressure sale you to death and needed my wife there.  My time is important and felt if a company could look at a job without me there or my wife, that is a company that will do as the customer wants.    Dan was a good sales person who realized I was somewhat intelligent and knew what areas to hit and some to leave out.  He did what I wanted him to do, and he also pointed out where I could have a better product if we did it another way.  The foreman was great!  He explained and did what I asked him to do.  The crew was impressed that I had no floor in the house and it was easy to install the cleanspace.  

The crew headed by Pat Weatherholt did a fantastic job on a rating of 5 stars I would give them a 6. Their attention to detail was beyond belief. I would recommend the Basement Doctor and this crew to anyone. 

Dear Mr. Miles, My computer skills prevent me from responding online.  Please accept this letter as a praise for the crew foreman TJ and his crew Devyn, Scott, and Austin.   The entire crew was polite and very neat in how they left our home at the end of their day's work. We have lived in our home over 50 years and your crew tops all other workmen/contractors that have worked for us over all of those years. The crew chief, TJ, was very knowledgeable about the services being provided, explained what would be done each day and when the job was done he fully explained what we should expect from the system that was installed.  All the crew worked hard but TJ set the example.  We would surely recommend that you keep him.  While I don't know your other crew leaders, I would not hesitate to give him a Service Award. Yours Truly, George & Madeline E.  

Corey C and Austin B came out to place a gutter drainage line. They were very nice, professional, timely. This is our 1st time using this company, and it has been very positive. We are having them place a French drain in the summer as well. The crew were even patient with my very nosey 4 year old. :)

Kevin Brandenburg and Keith Hughett from The Basement Doctor Cincinnati did an awesome job working on my driveway today. On-time, called ahead to give me an ETA. The company stayed in touch with me even prior to the repair work done today as well from their office. The guys were friendly, neat, and professional. They were a great team working together and they completed all the work quickly. They provided information on when I could paint/stain the driveway. Plus just look how level the driveway is now on entering the garage in the photos below. That use to be at least a 4 in or more difference or drop off coming out of the garage. I would highly recommend the two workers that came out today as well as the company. I plan on having them back when it's time to seal the driveway again to prolong the life of the concrete. Way to go guys!!! Awesome job!!!

While on the phone with us, Don said, "Excellent job done by Keith and Dave! I am very pleased! Awesome work guys!"

I am beyond pleased with the job performed by Mike Pritt and his crew (Bradley and Brian)!!!! I had several quotes to have my basement waterproofed and the basement doctor was the most reasonable. I just had a good feeling when discussing their product offered and the process with the sales rep for NKY. They called when they were 45min out, they were on time, professional, polite, thorough, and always took a moment to answer any questions I had along the way. As soon as Mike arrived before they started anything he walked me through everything that they would be doing. They took time to Prep and make sure my entryway was covered, my furnace was wrapped in Plastic, and all of my other belongings left in the basement were well covered before they started to bust up the concrete. They communicated through the whole process and let me know when they would be leaving for lunch and never wasted a minute when they were there!!!! It took them 2 days to do the job and my basement was cleaned up and left how they found it. The area in the side yard where they had to dig for the discharge drain looks amazing, you can barely tell they had to dig a 50-foot trench! They precisely dug it up so that when they put it back together it fits like a puzzle! I seriously could not be happier with them, the company, and what they provide. They have their OWN patented product for the water to drain through. Everything is theirs, they don’t sub-contract out and you can be comfortable with who is entering your home. Thank you so much again Mike Pritt and crew I will be recommending you and your company to everyone I know!!!!

Randy had his yearly service check done by Logan H. Logan was very courteous and explained what he was doing, he was very thorough, took his time to explain everything, no rushing them through learning how to operate the system.  They were very pleased with Logan and his work.

Very satisfied with the job.  Great work!

Had Kevin B out to lift our driveway. He and Andrew did an outstanding job. Highly recommend.