Testimonials for The Basement Doctor of Cincinnati

Rusty, Brandon, and Austin did a fantastic job in installing a new sump pump system and replacing all the drain lines out in the yard in late August. They had a job finish early and asked if they could come out a month before my scheduled appointment. I'm very happy with the work they did. Friendly and professional crew.

I cannot express how impressed I am with your crew and their performance.  The system has done a fabulous job!  You will definitely get the best referrals from me!  Thanks!  

Salesman was knowledgeable and honest!  No high pressure sales.  I am a contractor and I know what I want.  I called several companies and told them to look at the crawl space.  Some companies wanted to high pressure sale you to death and needed my wife there.  My time is important and felt if a company could look at a job without me there or my wife, that is a company that will do as the customer wants.    Dan was a good sales person who realized I was somewhat intelligent and knew what areas to hit and some to leave out.  He did what I wanted him to do, and he also pointed out where I could have a better product if we did it another way.  The foreman was great!  He explained and did what I asked him to do.  The crew was impressed that I had no floor in the house and it was easy to install the cleanspace.  

The crew headed by Pat Weatherholt did a fantastic job on a rating of 5 stars I would give them a 6. Their attention to detail was beyond belief. I would recommend the Basement Doctor and this crew to anyone. 

Dear Mr. Miles, My computer skills prevent me from responding online.  Please accept this letter as a praise for the crew foreman TJ and his crew Devyn, Scott, and Austin.   The entire crew was polite and very neat in how they left our home at the end of their day's work. We have lived in our home over 50 years and your crew tops all other workmen/contractors that have worked for us over all of those years. The crew chief, TJ, was very knowledgeable about the services being provided, explained what would be done each day and when the job was done he fully explained what we should expect from the system that was installed.  All the crew worked hard but TJ set the example.  We would surely recommend that you keep him.  While I don't know your other crew leaders, I would not hesitate to give him a Service Award. Yours Truly, George & Madeline E.  

Corey C and Austin B came out to place a gutter drainage line. They were very nice, professional, timely. This is our 1st time using this company, and it has been very positive. We are having them place a French drain in the summer as well. The crew were even patient with my very nosey 4 year old. :)

While on the phone with us, Don said, "Excellent job done by Keith and Dave! I am very pleased! Awesome work guys!"

Randy had his yearly service check done by Logan H. Logan was very courteous and explained what he was doing, he was very thorough, took his time to explain everything, no rushing them through learning how to operate the system.  They were very pleased with Logan and his work.

Very satisfied with the job.  Great work!

Had Kevin B out to lift our driveway. He and Andrew did an outstanding job. Highly recommend.

The work was very good, the workers were professional and polite (I forget their names) they took my time to answer my questions, the final product looks fantastic and more modern and cleaner than I was thinking it would be, great job and thank you!!!

Jon Asher was professional and very informative. Took his time. Thank you Jon and the Basement doctor for great service!

Dear Roger, Thank you so much for all your kindness, caring, and help in clearing the way for the basement job with your company.  You can't know how grateful and relieved I was when you stepped up and fought for me.  I prayed for help and you arrived at the moment I was to give in.   Thank you again, I appreciate it more than you will ever know, Sincerely, Mary 

Dennis is good at what he does. Courteous and conscientious, I would recommend him.

Easy to understand presentation. No pressure!  Caring approach.