Testimonials for The Basement Doctor of Cincinnati

Will said, "I originally had some issues with the system shortly after the install. Ricky came to help me out on his day off and he did a beautiful job. I am very impressed with Ricky and the crew!"

We needed our wall stabilized with the power braces, we got a total of 7. Our foreman was T.J. along with Cortland, Corey, and Cordale. They worked efficiently together, got the job done quick, and everything looks great. They even fixed a little spot where our dog left a paw print while they were there. TJ talked over everything for us and answered our questions, he was very informative and made us feel comfortable, he’s got the experience to back it up! Highly recommended. I’m glad we finally got it done with the Basement Doctor. We are also located in Northern Kentucky and the team showed up in a timely manner!

Rusty and Tyler were awesome. They clearly take pride in their work and took their time to do a good job, even staying late on a Friday night to get it done. My foundation/basement floor has been repaired previously and made for a tricky install of the sump system but they made it happen. Get these boys a new concrete mixing bin!

Upon calling our office, Ray said, "As a retired pipe fitter, I know what good work looks like and those guys did great work. I give the foundation repair crew and A+ or a 10, and as for the sump pump crew, they too get an A+ or a 10. Whichever way it's counted. Thank you guys for hiring the hardest working people."

Mike Pritt with his crew Jake, and Bradley did an excellent job. We had a challenging basement and it turned out fabulous. Mike kept us informed every step of the way, and made sure we didn't have any questions. They left the work site pristine, going above and beyond to wash down the floors. We are very pleased to have had Mike and his crew.

Second time we have used your services!  Excellent job!!!

Started and completed on time!  The crawl space was very wet and the guys were very careful to keep carpets clean.  Everything had to go in and out through the front door, carpeted hall and bedroom.

We like dealing with Bobby Miles!  He answers calls quickly and takes care of problems right away.

All of the guys were friendly & respectful.  You can tell that they really care to do a great job.  Thanks for making the schedule work out to get me me taken care of, so that I can breathe in my home. 

The crew was very friendly and helpful with questions concerning the system. 

No B.S. and no pressure!  Both times very good! 

Our project manager was always available to answer questions and made a follow up visit to check out our satisfaction and verify the work.  The crew was efficient and always on time, completing the work as scheduled!

Bobby Miles and his crew went above and beyond!  They were great to work with and fun to have around.  It was like working with your best friends! 

We met Albert R. at the Kitchen and Bath Show in Sharonville, OH.  He was very knowledgeable about the issues with dampness and smell we were having in our finished and unfinished parts of our basement.  He came to our home and visualized exactly how his company could remedy our issues!  Shawn W. and his team were very pleasant, time efficient, and explained everything to my husband and I before leaving, after the installation of our new ultra sump pump and the Sani dry system!  They also arrived right on time!  The guys secured plastic everywhere they were to walk.  They left no mess behind at all! The new sump pump design is much more effective than the generic one installed 20 years ago when our home was built.  The Sani dry system is awesome too for drying the air down there! Great company with hard working people that honestly know their stuff!

Meeting Albert changed everything for us. He is extremely knowledgeable about your sump pump and sanidry products. He offered and came to our home the next day and promised to view our concerns first hand. He is very confindent in his products and achieving a beneficial difference to the quality and comfort of our home...and he was right on! The installation crew was awesome- very friendly, efficient and cleand up everything.