Job review from in Englewood, OH 45322 on 04/14/16

Overall Rating:

5  out of 5

Thanks to Bobby also, as he gave us his cell phone number, and was very pleasant and helpful. Nice to see a top person involved with the customers!

Our Overall Service

Everything that was explained ahead of time went smoothly, as planned. They said they would send 3 men, and it would take 2 days, and there was no diversion from that plan and no delays. Mike Lutz was the foreman and was very informative, even giving advice on extra things we could do ourselves to improve the drainage flow in our yard. We were very happy with how our yard looked after having to have two long furrows dug for drainage pipe. They replaced the sod and even hauled away the extra dirt. You can barely tell the yard was disturbed. The house and driveway were left very clean also. Very happy with our new drainage system. Mike and his crew did a great job!

Call Representative

Happy with how quickly they lined up an appt for someone to come out.

Our Office Staff

Had one girl who did not call back when she said she would, but then spoke to Bobby, and everything went great from then on.

Sales Process

Wish I remembered his name, because he was very helpful and very informative. He was right to the point on what needed done, and a great explanation of how the process would go. Also gave other very helpful tips on things we could do to help our yard to have better drainage.

Our Installation Crew

Mike Lutz and crew were great. Arrived on time and finished as scheduled. A great quality to have when customers have to take off work. All the men were pleasant.

The Cleanup Process

Great cleanup! We could not even tell someone had been in the house. Yard looks almost untouched.

What made you choose our company:

Saw one of your ads.

our service area

We serve the following areas

  • Augusta
  • Dover
  • Emerson
  • Garrison
  • Germantown
  • Mayslick
  • Maysville
  • Minerva
  • Quincy
  • Tollesboro
  • Vanceburg
  • Washington
Ohio Our Locations:

The Basement Doctor of Cincinnati
10690 Loveland Madeira Rd
Loveland, OH 45140
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