Meet the Team

Matt Bittner

The Basement Doctor of Cincinnati

Title: Operations Manager

Hometown: Monroe, OH

Matt Bittner from The Basement Doctor of Cincinnati

Matt has worked in general contracting and remodeling before coming to The Basement Doctor.  He started as a general laborer, was promoted to Co-Foreman, then Foreman, Service Tech to Lead Service Tech, Service Manager.  Next, he was promoted to Acting Production Manager and, most recently, Operations Manager.  Matt has a decade of hands-on training and is a Certified Waterproofing Professional. In 2022 Matt was awarded with his certificate at Management U. 

Matt handles all of the day to day operations at the Cincinnati location by working closely with the service and production managers, while using every spare minute he has for additional training from our Vice President.  

In his spare time, Matt loves to go wheeling/off-roading, spending time with his friends and family, maybe have a fire and crack open a couple of cold ones.   

"I have learned so much in my time here and still learn something new every day; it never gets boring!" I started here with the intention of learning and excelling in a new trade that is rather unique.  I've stayed because of the team we've built here.  The staff feels like family.  I think I am a shining example of what The Basement Doctor can do for someone with the right mindset and dedication.  I have been promoted seven times in my career here.  The owner, Bobby Miles, sees the potential in all of his employees and will work with them to get them to their best.  To a potential applicant, you may be applying for a job and a paycheck, but it will turn into a career and family.  If you're applying for a position in the field, then see it through!  The work can be tough, but never give up, and you'll be very pleased you did.  What makes us proud of our company is that we change lives for the better!  I sleep better every night, knowing that I played my part in making our customers happier and healthier.  That's a feeling that is hard to beat. 

Customer Reviews
About Me
  • By Joe
    Loveland, OH

    "Can't remember the guys name but he did a very good job and was very professional"

    Customer Review

    By Joe
    Loveland, OH

    Can't remember the guys name but he did a very good job and was very professional

  • By Gary V.
    Loveland, OH

    Customer Review

    By Gary V.
    Loveland, OH

  • By Thomas L.
    Cincinnati, OH

    "Basement Doctor is a professional service company that puts the customer first. After the heaviest rainstorm in over a decade,..."

    Customer Review

    By Thomas L.
    Cincinnati, OH

    Basement Doctor is a professional service company that puts the customer first. After the heaviest rainstorm in over a decade, hydrostatic pressure forced water into our finished basement through minor foundation cracks. Although the Basement Doctor was being "flooded" with phone calls from similar homeowners, we waited less than 24 hours before an estimator (Steve) arrived and located both foundation cracks. He gave us an acceptable repair estimate before leaving. Due to other landscaping needs, excavation work was performed by another contractor. Once completed, the Basement Doctor crew arrived on the scheduled date/time and sealed the cracks, foundation wall, and footers. After that work was completed, one additional water issue was identified as a result of a utility contractor drilling through our foundation to install a new gas line but failed to properly seal around the hole. We contacted the utility company to create a repair order, but no one ever followed up with us. After two weeks, we called again to learn 1) there was no record of our repair order existed and, 2) there was no interest in resolving the water problem their contractor created. We again turned to the Basement Doctor for help. Steve contacted a service manager (Matt) who immediately called and scheduled a service technician (Nick) to seal both the interior and exterior hole around the gas line. After a few months, we have had no additional water leaks through our foundation. We chose the Basement Doctor to solve our water problems and highly recommend them to solve yours. Unfortunately, we can't choose a different utility company that accepts responsibility for their work, or their contractors.

  • By Michael C.
    Cincinnati, OH

    "good job start to finish"

    Customer Review

    By Michael C.
    Cincinnati, OH

    good job start to finish

  • By Scafe R.
    Walton, KY

    "we appreciate everything Matt Bittner did to help us."

    Customer Review

    By Scafe R.
    Walton, KY

    we appreciate everything Matt Bittner did to help us.

  • By Chris F.
    Greenville, OH

    Customer Review

    By Chris F.
    Greenville, OH

Testimonials
from customers I've helped!
  • "Will most definitely request both of them for any future work. Their work ethic was very impressive." Read Full Testimonial

    John H. of Fairborn, OH

    Customer Testimonial

              We decided to try Basement Drs. Our foundational problem was serious and extensive. Just when we thought it was bad, it got much worse. However, they were able to come up with a plan to correctly address all the issues (which were many). Donny DiPalma and Matt came up with a plan that worked. Both Patrick Weatherholt and Mike Pritt (overseeing both projects) were really good and attentive in their work. They both displayed great integrity. Will most definitely request both of them for any future work. Their work ethic was very impressive.
    John H.
    Fairborn, OH
  • "Everyone was a complete professional!" Read Full Testimonial

    Dave & Darlene S. of Loveland, OH

    Customer Testimonial

              Everyone was a complete professional! On time and no problems! Thank you!!!
    Dave & Darlene S.
    Loveland, OH
  • "I actually looked at 3 different companies and your company was the most open and direct and provided..." Read Full Testimonial

    Richard G. of Loveland, OH

    Customer Testimonial

              I actually looked at 3 different companies and your company was the most open and direct and provided the inspection in a very timely manner, even fitting it in between other previous appointments. The technician showed up exactly as scheduled at 10:00am and did a quality job! Matt Bittner was outstanding in his quality, work ethic and cleanup. He also explained each process to me which was very informative. Thanks!
    Richard G.
    Loveland, OH
  • "Both employees were extremely personable and I would not hesitate to use them again." Read Full Testimonial

    Branden F. of Cincinnati, OH

    Customer Testimonial

              Roger came out and did a great job diagnosing and explaining the issue I was having with my foundation. His was the most thorough explanation and the most reasonable solution to the three quotes I had shopped. Matt W showed up as scheduled and did a fantastic job. Matt was courteous, on time, and also extremely knowledgeable. Both employees were extremely personable and I would not hesitate to use them again. There was an unforeseen issue delaying the completion of my job, but I am confident everything will be handled as it has been so far.
    Branden F.
    Cincinnati, OH
  • "Very happy..." Read Full Testimonial

    Peter K. of Cincinnati, OH

    Customer Testimonial

              Very happy with the quality of the job! Well done!
    Peter K.
    Cincinnati, OH
  • "The reason I chose your company was because though many Google searches, your web-site was the most helpful..." Read Full Testimonial

    Larry F. of Hamilton, OH

    Customer Testimonial

              Matt was very professional and kept me informed as he was working. I appreciated that! He showed up on time, and I would definitely recommend him. The reason I chose your company was because though many Google searches, your web-site was the most helpful and informative.
    Larry F.
    Hamilton, OH

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our service area

We serve the following areas

Our Locations:

The Basement Doctor of Cincinnati
10690 Loveland Madeira Rd
Loveland, OH 45140
1-513-331-7740
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