Meet the Team

Debbie Reynolds

The Basement Doctor of Cincinnati

Title: Appointment & Poly Scheduler

Hometown: Lockland, OH

Debbie Reynolds from The Basement Doctor of Cincinnati

Debbie is an Appointment and Polylevel Scheduler for The Basement Doctor and has been here since 2016.  She is from Lockland, Ohio, and now lives in Loveland, Ohio.  She has one son, Joey, and two grandkids Kali, who is 6, and Joseph, who is 5.  

Debbie likes the Bengals and the Reds.

In the little bit of spare time that she has, she likes to spend time with her grandkids, play cards, and she loves music and baking.  

When asked what she enjoys about her position, Debbie said " I like helping people, we in the call center are the first people our customers talk to when facing an issue with their home and it's nice to hear that slight relief in their voice when I say we can definitely help you with that.  I also love my coworkers.  We are like a family here at TBD".

Debbie won "The Rising Star Award" from The Basement Doctor in 2017.  

 

Customer Reviews
About Me
  • By Todd W.
    Maysville, KY

    Customer Review

    By Todd W.
    Maysville, KY

  • By Thomas
    Xenia, OH

    Customer Review

    By Thomas
    Xenia, OH

  • By Jeff H.
    Xenia, OH

    Customer Review

    By Jeff H.
    Xenia, OH

  • By Donald Z.
    Xenia, OH

    Customer Review

    By Donald Z.
    Xenia, OH

  • By Mel W.
    Batavia, OH

    Customer Review

    By Mel W.
    Batavia, OH

  • By John W.
    Amelia, OH

    Customer Review

    By John W.
    Amelia, OH

  • By Carol S.
    Beavercreek, OH

    Customer Review

    By Carol S.
    Beavercreek, OH

  • By Roger P.
    Beavercreek, OH

    Customer Review

    By Roger P.
    Beavercreek, OH

  • By T L.
    Beavercreek, OH

    Customer Review

    By T L.
    Beavercreek, OH

  • By Tom C.
    Centerville, OH

    Customer Review

    By Tom C.
    Centerville, OH

Testimonials
from customers I've helped!
  • "They were very friendly, professional and kept everything cleaned up along the way!" Read Full Testimonial

    Richard B. of Springboro, OH

    Customer Testimonial

              Andrew and Jared arrived early. They were very friendly, professional and kept everything cleaned up along the way! We also very much appreciated Debbie calling us with reminders since we scheduled for now late last fall, and to Donni for getting us started. Now, we don't have to worry anymore about a section of our patio crawling down our hilly backyard!
    Richard B.
    Springboro, OH

Videos from projects I was involved with:

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What are you hoping for in 2021?

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Case Studies I've worked on:

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Before and after photos from jobs I've worked on:
  • PolyLevel Injection System used to raise a concrete sidewalk slab, in Wilmington, Ohio.
    Before
    PolyLevel Injection System used to raise a concrete sidewalk slab, in Wilmington, Ohio.
    After

    PolyLevel Injection System used to raise a concrete sidewalk slab, in Wilmington, Ohio.

    We used the PolyLevel Injection System to raise a concrete slab in Wilmington, Ohio.  Over time, the ground under a concrete slab can compress or wash away causing the slab to sink.  This can also create a tripping hazard.  The PolyLevel Injection System can be used quickly, with little mess, and will be ready to be used again very soon. 

  • Uneven concrete repaired with Polylevel Injection, in Cincinnati, OH.
    Before
    Uneven concrete repaired with Polylevel Injection, in Cincinnati, OH.
    After

    Uneven concrete repaired with Polylevel Injection, in Cincinnati, OH.

    Polylevel Injection was used to level this concrete sidewalk slab.  Polylevel Foam is injected through small holes that are drilled into the slab.  As the foam expands it will fill in the void underneath the slab and will raise it up to be level with the rest of the sidewalk.

  • Concrete porch slab raised using Polylevel Injection in Dayton, Ohio.
    Before
    Concrete porch slab raised using Polylevel Injection in Dayton, Ohio.
    After

    Concrete porch slab raised using Polylevel Injection in Dayton, Ohio.

    We raised a concrete porch slab for a homeowner in Dayton, Ohio.  The Polylevel Injection uses a foam that is injected underneath the concrete slab.  This foam raises the slab, the holes are patched and the porch will be ready to be walked on in no time.  Call The Basement Doctor today for a free estimate.

  • Concrete driveway slabs are raised using Polylevel Injection in Lebanon, OH
    Before
    Concrete driveway slabs are raised using Polylevel Injection in Lebanon, OH
    After

    Concrete driveway slabs are raised using Polylevel Injection in Lebanon, OH

    These driveway slabs were raised using Polylevel injection. 

  • Nexus Pro used to seal cracks and joints in a concrete slab, in Terrace Park, OH
    Before
    Nexus Pro used to seal cracks and joints in a concrete slab, in Terrace Park, OH
    After

    Nexus Pro used to seal cracks and joints in a concrete slab, in Terrace Park, OH

    NexusPro Joint Sealant is used to seal cracks and joints in a concrete slab.  

  • Polylevel Injection and NexusPro Joint Sealant used to repair concrete in Cincinnati, Ohio.
    Before
    Polylevel Injection and NexusPro Joint Sealant used to repair concrete in Cincinnati, Ohio.
    After

    Polylevel Injection and NexusPro Joint Sealant used to repair concrete in Cincinnati, Ohio.

    We used Polylevel Injection to level a back patio slab and sealed the cracks with NexuPro Joint Repair Sealant.  

  • Polylevel Injection is used to repair a corner of the driveway that had sunk in Blue Ash, OH.
    Before
    Polylevel Injection is used to repair a corner of the driveway that had sunk in Blue Ash, OH.
    After

    Polylevel Injection is used to repair a corner of the driveway that had sunk in Blue Ash, OH.

    Keep an eye on the top left of both pictures.  Before the Polylevel Injection, there was quite a space between the driveway slab and the garage floor.  

    After the Polylevel Injection, the slab is now level with the garage.  We also sealed the crack with the NexusPro Crack Repair.  

  • Polylevel to raise a concrete slab in Hamilton, Ohio.
    Before
    Polylevel to raise a concrete slab in Hamilton, Ohio.
    After

    Polylevel to raise a concrete slab in Hamilton, Ohio.

    In the before photo, you can see how far the step has dropped below the door frame.  We used Polylevel Injection to raise this concrete patio slab. 

  • Polylevel used to raise a sidewalk slab, in Verona, Kentucky.
    Before
    Polylevel used to raise a sidewalk slab, in Verona, Kentucky.
    After

    Polylevel used to raise a sidewalk slab, in Verona, Kentucky.

    We used PolyLevel Injection to raise these concrete slabs.  In the before photo, you can see that the sidewalks slab has fallen away from the step.  In the after photo, you can see that the sidewalk has been raised to the original position. 

  • PolyLevel Injection is used to level a sidewalk in Greenville, Ohio.
    Before
    PolyLevel Injection is used to level a sidewalk in Greenville, Ohio.
    After

    PolyLevel Injection is used to level a sidewalk in Greenville, Ohio.

our service area

We serve the following areas

Our Locations:

The Basement Doctor of Cincinnati
10690 Loveland Madeira Rd
Loveland, OH 45140
1-513-331-7740
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