Serving the Greater Cincinnati area including Dayton, Hamilton & Nearby
Click the icons to see what our customers had to say.
We not only adhere to the highest industry standards, we strive to be the industry leader in the home improvement related services we provide. We also use state-of-the-art foundation repair products and technology which are designed to fix your home. We are the authorized Basement Systems dealer in Boone County, KY.
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A home that we serviced in Burlington, Kentucky was having issues with an uneven driveway and sloping sidewalk. These issues occur over time as slabs become uneven as a result of erosion, compromised soils, and pressure. Our team used high-strength PolyLevel polyurethane foam to lift these slabs back to level and permanently secure them.
Michael of Walton, Kentucky, called The Basement Doctor of Cincinnati because he had a water problem in his partially finished basement. He used the unfinished portion as a place to work on his carpentry and the finished portion as a gym or a place he could down and relax. However, the water intrusion he was experiencing was beginning to make the spaces unusable. With such an impediment to his lifestyle, he knew it was time to get something done. Which is just one of the many reasons he decided to move forward with us.
Our estimate to waterproof his basement included a TripleSafe Sump Pump, IceGuard, LawnScape, Sanidry, and WaterGuard. He was so happy with our services he gave us the best compliment a customer can give, a 5-star review. He had this to say about his experience. "The crew from Basement Doctor (Mike Pritt, Eric & Kyle) were superb. No hesitation to recommend this crew."
Thank you for trusting us with your home Michael. We can't tell you enough how much we appreciate it.
Samantha of Verona, Kentucky, had a wet and nasty crawlspace. She called The Basement Doctor of Cincinnati to help. It seemed from the inspection in the past some quick-fix repairs were made but based on the structure inside, it was clear that she needed the professionals.
Our inspector Michael helped her figure out just what she needed to do. We tore out the old vapor barriers that weren't stopping the water from getting in anymore. We uninstalled the old sump pump and installed our SmartSump. It's a specific system for crawlspaces. Then, the rotten sill plates were replaced. We also encapsulated the crawlspace with patented Cleanspace. Lastly, we installed a turtle which made access to the crawlspace even easier.
Mr. Munday of Petersburg, Kentucky, had many large cracks on his garage floor and driveway. That wasn't the only problem with their house! The Mundays had fractures going up their walls, and the doors were hard to open and close. After seeing us in a commercial, Mr. Munday called us and scheduled an appointment with our sales representative, Walt Fanthorp.
Walt inspected the property and gave the Mondays a couple of options. We could install piers. That would permanently fix the problem and help prevent any further shifting of the foundation. Or, we could lift the concrete with our PolyLevel system. This would fill any voids where soil had eroded under the concrete. The foam would lift and stabilize the foundation.
For now, Mr. Munday let us know that he just wanted to fix the tripping hazards in his driveway. He decided to move forward with the PolyLevel. Our system raised the concrete drive way and garage floor. Later, Kevin, our foreman, went in and filled all of the joints with SealantPro to ensure that water didn't creep under the concrete and wash more soil away after we left.
This customer was having foundation issues to the left side of their garage. Their foundation was sinking and it was resulting in cracks in their garage and an unbalanced garage floor. Luckily one of our certified inspectors knew just the fix to restore their foundation back to normal. Our helical piers were hydraulically screwed into the ground using their unique design to the exterior of the home. The piers were then attached to a steel foundation bracket connected to the footing. The piers are then able to lift the home back to normal, and due to the depthless of the piers, the home will never sink again. This solution is quick, minimal, and permanent. In the end, the customer was happy with our services.
Back in March of last year we had a customer who was having problems with their concrete driveway and garage. There were multiple cracks that reached across the entirety of the driveway and were very noticeable. These cracks were very tiring on the eyes and caused uneven walking grounds. After the original meeting with the customer, we told them we could help. With the expertise of our team, we were able to apply just enough PolyLevel in the slabs and were able to lift the slabs to be even all across the driveway. The cracks then disappeared and were filled in without having to worry about the slabs moving ever again.
In Hebron, Kentucky, a homeowner noticed cracks in their brick mortar, raising concerns about their home's structural integrity. Seeking a professional solution, they reached out to The Basement Doctor of Cincinnati. Our Customer Care Specialist promptly arranged an inspection by our System Design Specialist, who identified settling soils as the underlying issue. To address this, we recommended our Helical Pier System. Our production team then installed helical piers beside the foundation. These piers, designed for permanent stabilization, were "screwed" into the soil until reaching stable ground. Each pier was connected to the foundation with steel brackets, ensuring the home’s weight was shifted from unstable to load-bearing soil. The result was immediate. The foundation stabilized, and cracks stopped spreading, safeguarding against future settlement concerns. This process safeguarded the home's integrity, increasing its value and restoring the homeowner's peace of mind. Our dedication to delivering remarkable customer experience and lasting solutions means that properties like this one are brought back to stable ground with confidence.
In Florence, KY, this homeowner noticed their driveway and sidewalk had settled unevenly over time, with some concrete slabs sinking as much as 2.5 inches into the soil. The uneven surfaces weren’t just an eyesore — they also created serious trip hazards.
To fix the problem, we used PolyLevel®, our expanding foam solution that lifts sunken concrete quickly and precisely. Once the slabs were raised back to their proper position, we sealed the cracks and joints with NexusPro®, a durable, flexible sealant that prevents water from seeping beneath the concrete — helping to protect the area from future settling.
Now, this driveway and sidewalk are level, sealed, and protected — giving the homeowner peace of mind and a safer, cleaner look.
A homeowner in Oxford, OH called us after dealing with repeated water issues in their basement. Water was seeping in through the walls and pooling around the water heater, putting the home at risk for mold, structural damage, and costly repairs.
To permanently solve the problem, our team installed a full waterproofing system. Along the perimeter, we placed our WaterGuard® drainage system, designed to collect any water that seeps through the foundation walls and direct it safely to a sump pump. Around the water heater, we added TrenchDrain™, preventing water from pooling in this common trouble area.
To seal visible wall cracks and brighten the space, we installed BrightWall® panels, which not only cover cracks but also help protect the basement from moisture. Finally, we completed the system with a SuperSump® pump system, ensuring reliable water removal even during heavy rains.
Now, this Oxford basement is clean, dry, and protected — giving the homeowner peace of mind for years to come.
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Or call us at 1-513-554-0555
The Basement Doctor of Cincinnati
10690 Loveland Madeira Rd
Loveland, OH 45140
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