Basement Waterproofing Customer Testimonial from Debra P. in Beavercreek, OH

I am writing in regards to the work done in my basement by your wonderful group of guys.  I work in a business where getting positive feedback doesn't happen all that often but I know it is a good feeling when it DOES happen because I have been there a time or two.

I have to tell you that I have nothing but positive feelings towards your company from the first time your sales rep, Steve Purdon, came out to give me the estimate.  He was very nice and professional.  He explained things in detail about what would take place (and how noisy it would be). He answered all of my questions without hesitation.  He was a very nice gentleman who, even after his part was done, stopped back by during the work to see how the crew was doing because he knew it would be a difficult job.

Now enter your work crew headed by Ryan Watson.  Also included in the crew were Allen Cason, Pete Schaffer, Brian Zimmerman, and Justin Everitt.  You have a group of very hard-working, courteous, nice young men in your company. They are very organized and they keep a clean (or as clean as possible) work space, sweeping up each day after they already put in a VERY hard days work so that if I had to go downstairs for anything, I would track the least amount back up the stairs.  They got the job done efficiently and I was amazed at how much they got done in one day each and every day. I never heard a negative comment come out of any mouth. They were just as nice at the end of every day as they were in the beginning, even though they had to be completely exhausted. They still left with a smile on their faces and a promise to be back and do it all over again the next day and they never failed to live up to their promises.

In essence, I just want to tell you what a great group of people you have working for you who don't slack for even a minute.  I was very impressed and I will definitely recommend your company to anyone that needs a "basement doctor" in the future.  I wasn't sure who to call and I have to admit that I called a few people because of that. I didn't talk to anyone else in person and I stopped looking after I met with Steve.

Thank you for making a very bad thing (flooded basement) turn into a very positive experience and please pass on to all of the people mentioned in this letter my sincere thanks and appreciation.